WATER LEAK DETECTION & REPAIR
Find the leak.
Fix the pipe.
Test the repair.
Specialist investigation, targeted access and plumbing repair from one team—with a clear residential price from the start.
£1,195 residential package. Detection, access, agreed plumbing repair, testing and report. Decorative reinstatement excluded.
ILLUSTRATIVE INVESTIGATIONDetection, access, plumbing repair, parts, testing and report.
ONE CALL. THE WHOLE PLUMBING PROBLEM.
More than finding a damp patch.
We investigate the system, narrow down the source, create the access needed and repair the leaking pipework.
Hidden leaks can sit beneath concrete, screed, timber floors, driveways or finished walls. The right approach depends on the symptoms, the pipe material and how the system behaves—not on using every machine for every job.
See how an investigation worksFind
Use suitable methods to build evidence around the source.
Access
Plan a targeted opening or excavation where required.
Repair
Complete the plumbing repair with parts and materials included.
Confirm
Test the repair and provide your written report.
WATER LEAK DETECTION SERVICES
Wherever the pipe is hiding,
start with the right investigation.
Tell us what you have noticed. We will help identify the relevant system and discuss the appropriate next step.
Underground & mains leaks
Trace private supply pipe leaks beneath gardens, paths, driveways and buildings.
Acoustic listening · tracer gas · pipe locatingExplore this serviceCentral heating leaks
Investigate repeated boiler pressure loss and concealed heating pipework.
Pressure testing · thermal imaging · tracer gasExplore this serviceUnderfloor heating leaks
Build evidence around leaking wet underfloor heating loops beneath finished floors.
Circuit testing · thermal imaging · gas tracingExplore this serviceHidden pipe leaks
Investigate concealed hot and cold water pipes behind walls, floors and ceilings.
Moisture mapping · thermal imaging · inspection cameraExplore this serviceMains water leaks
Assess unexplained meter movement, wet ground and loss from private water supplies.
Isolation checks · correlation · acoustic detectionExplore this serviceCommercial investigations
A separately quoted service for business premises, landlords and property managers.
Scope-led investigation · clear quotation · reportingExplore this service
Measure. Compare. Confirm.A METHODICAL INVESTIGATION
Evidence before unnecessary damage.
No single reading tells the whole story. We relate the symptoms to the plumbing system, compare findings and explain the proposed access before opening a floor or wall.
- Assessment of the relevant water or heating system
- Specialist methods selected for the property and pipework
- Findings used to narrow down a repair location
- Access, plumbing repair and post-repair testing
- A detailed Trace & Access report after the work
THE TOOLS BEHIND THE TRACE
Different clues.
The right technology.
Specialist equipment helps us investigate water leaks beneath floors, behind walls and along underground supplies. Explore what each method tells us.
Explore all our equipment
TEMPERATURE
Thermal imaging
How a thermal imaging camera helps investigate concealed heating pipes, moisture patterns and underfloor heating.
GAS TRACING
Tracer gas detection
How specialist gas detection equipment helps trace difficult concealed water and heating pipe leaks.
SOUND
Acoustic listening
How ground microphones and acoustic listening equipment help trace the sound of water escaping from a pressurised pipe.
A COMPLETE RESIDENTIAL SERVICE
One leak.
One team.
One fixed price.
From the first investigation to the final repair test, the £1,195 residential package keeps the core plumbing work together.
Read the full packageYOUR £1,195 PACKAGE
£100 booking deposit after confirmation, deducted from the total. Decorative and remedial reinstatement is excluded. Commercial work is quoted separately.
WHO WE HELP
Clear support for every
type of property contact.
We tailor the conversation, access arrangements and quotation to the person responsible for the property.
Homeowners
A single team to investigate, access and repair a concealed residential pipe leak.
Find out moreLandlords & agents
Clear communication, practical access planning and a written record of the work.
Find out moreCommercial properties
Investigation and repair scoped around the premises, access and operational needs.
Find out moreYOUR REPORT & INSURANCE
A useful record of what was found and repaired.
Your Trace & Access report documents the investigation and the work completed. It can support a conversation with your insurer, but cover and reimbursement always depend on your own policy and insurer.
Understand Trace & AccessYour report can include
- Reported symptoms and affected area
- Relevant investigation findings
- Access and repair details
- Supporting photographs where applicable
- Post-repair testing information
FROM FIRST SIGN TO FINAL TEST
A straightforward route
through a stressful problem.
Tell us what’s happening
Share the symptoms, property postcode and anything already checked.
Confirm the appointment
We discuss the job and send a deposit link only after confirmation.
Investigate & repair
We trace the source, explain access and repair the pipework.
Test & document
We test the repair and provide the report and warranty information.
HELP WITH A SUSPECTED WATER LEAK
Start with the sign
you can see.
A rising water bill, falling boiler pressure, recurring damp or unexplained meter movement may all point to a hidden leak. Our symptom guides explain what each sign can mean and what to check next.
High water bills
Unexpected metered use can be a clue to a private supply leak.
Understand the signsBoiler losing pressure
Repeated top-ups may mean the heating circuit needs investigation.
Understand the signsDamp walls or ceilings
Follow the evidence behind recurring stains and water damage.
Understand the signsA leak under the floor
Investigate pipework beneath boards, tiles or screed.
Understand the signsGOOD TO KNOW
Your questions, answered.
How do you find a hidden water leak?
We assess the relevant water or heating system and select suitable methods. These may include acoustic listening, thermal imaging, tracer gas, pressure testing, moisture measurement and visual inspection. The findings guide access and repair.
What does the £1,195 package include?
For the agreed residential package, the price includes appropriate specialist detection, access, plumbing repair, parts and materials, testing, your Trace & Access report and a 12-month workmanship warranty. Decorative and remedial reinstatement is excluded.
Which regions do you cover?
We accept enquiries across Berkshire, Buckinghamshire, Surrey, London, Hampshire, Hertfordshire, Oxfordshire and Bedfordshire. Exact coverage and appointment availability are confirmed by postcode.
Can landlords use the residential offer?
Yes, for residential work. Tell us who will authorise the visit and arrange access with the occupier. Commercial premises receive a separate quotation.
YOU DO NOT HAVE TO FIND IT YOURSELF
Tell us what is happening.
We’ll take it from there.
£100 deposit only after we confirm the booking.